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Groove Digital Marketing Agency: Key Activities and Results for Weeks of April 28th and May 5th

how to launch a marketing agency groove weekly header
Since writing a post about how I’m planning to grow my agency, Groove Digital Marketing, into my next 7 figure success story, the feedback I’ve received from readers has been very positive. Thank you to those of you who shared the post, commented on it, or emailed me directly. Your feedback was very encouraging.

In today’s post, as promised, I’m going to give you a look over my shoulder for the past week and share with you what I did, as well as the results we achieved. If you missed last week’s post, you can find it here.

As always, my hope is that my transparency with you can be the fuel you need to achieve similar results in your own business. Sound good? Here we go!

Key Activities in the Weeks of April 28th and May 5th, 2014

During the past two weeks, here’s a summary of what happened:

  1. We had a baby! (hence my missing last week’s update)
  2. We published 6 blog posts
  3. Talked with a New Prospect (inbound lead)
  4. Created a training video for our social media manager
  5. We got a referral
  6. Discovered a new outbound lead generation strategy
  7. Results from direct mail
  8. Scoping Call into Video
  9. Note templates in Infusionsoft

Now that you’ve seen – at a high level – what the key activities were, let’s dive into some details.

We Had a Baby!

Our daughter, Kiana, has finally arrived. She was born on May 3rd at 1pm and has been doing her best to rob Liz and I of sleep ever since!

Kiana

Meet Kiana!

As you might guess, Liz and I are pretty excited about her arrival and have been having all sorts of fun getting to know our little bundle of joy! Liz’s folks have also come by to spend the week with us, and as you can see below, Grandpa hasn’t been playing with more than just Kiana during his stay!

Grandpa taking Trent's racing simulator for a spin

Grandpa taking Trent’s racing simulator for a spin

6 New Blog Posts

This week is the first week that we’ve been publishing a post per day on Groove, and as you will see down in the traffic numbers, more blog posts = more traffic. Here are this week’s posts:

Talked With a New Prospect

On April 22 a woman named Tina (not her real name) found the Groove blog and downloaded one of our free reports. Capturing a lead in this fashion is something that happens about 5 times a day, and each time I receive the notification email from HubSpot, I take a look at the email address of the new lead to see what I can learn about them.

Most times, the address is from a gmail account, so there isn’t a lot I can glean from it (although using Rapportive definitely helps). However, in this case, the email address was not a gmail address. Instead it was from a health care company.

Bingo.

I quickly typed up a very short personal email asking her if she wanted to arrange a time to talk and she replied with a yes.

When we spoke, it quickly became apparent that they need, and can afford, what we do. She told me that they have a budget of $5,000/mo and that the current supplier had two months left in their contract. She also told me that they weren’t happy with the results.

After the call, I sent her the same email that I’ve shared in previous posts and I will continue to communicate with her over the next two months so as to give us the best chance possible of becoming the replacement for the current supplier. If you want to see how this turned out, just become a subscriber so you don’t miss future posts.

Social Media Manager Training Video

For the last month or so, I have been personally managing our social media accounts using HubSpot. Now that I have figured out exactly how many shares, when, and on what network, etc…I thought it was time to create a training video so that I could hand this task of to a member of our team.

The video below, which lives in our internal Wiki, has also been uploaded to Youtube just so that I could share it with you.

We Got a Referral

One of the long-time readers emailed me last week to say that she had a referral for us. From what I could tell prior to speaking with them, the lead looked well qualified.

A week after the introduction, we had our first conference call and to say they are well qualified is an understatement. Much to my delight, this is a marquee client doing $3.2B in annual revenue.

During the call, we talked extensively about their goals and how inbound marketing could help them to achieve this goals. By then end of a 60 minute call, I’d answered all their questions and told them that our fee would be $5,000/mo. They thought that sounded reasonable and asked me for a statement of work.

I’m never one to get too excited before I get paid, so I won’t do that here. They did indicate, however, that a decision would be made early next week and asked me if I had the capacity available to start work for them right away.

So why am I telling you about this? This is the kind of thing that happens when you create genuinely helpful content, so if you aren’t yet doing that, when are you going to start?

New Outbound Lead Generation Strategy

Another reader (Sebastian) wrote to thank me for writing this series of posts and in that email he also shared with me a cold email strategy that he’s been using with good success. Here’s what he wrote:

I did something VERY similar (to your Target 100 list) this week, but via email. I used the cold emailing template to email a target 100 list I made. I picked a particular segment of the market (they have $, they understand marketing, etc). I scraped emails from 2 specific sites. I’m getting a LOT of responses, and even though not everyone is interested I’m openinig conversations with many important people. 2 calls already scheduled for next week, in both cases i briefly described services AND stated starting prices BEFORE they agreed to talk.

The strategy he’s using is freely available here. For those of you who think that cold email is SPAM, you are wrong. If you follow these guidelines, you can email anyone you like. To get the email addresses, just hire a VA or spend some time Googling around. There are plenty of ways to do it.

Results from Direct Mail Campaign

In previous posts, I have written about how we are using 3 dimensional direct mail to reach out to a list of 100 suspects that fit the criteria of an ideal client. Each person on the list receives one letter per week, and each letter tells them to visit this page.

So far, we have received two phone calls, neither of which have become clients yet. None of the recipients has yet attempted to download the report.

While this might appear to be disappointing, it’s pretty much in line with my expectations. I figured we’d have to mail each person at least 5 times prior to getting any results.

If I had the time to make follow up calls, which I do plan to do, I have no doubt that we could have achieved more by now. My excuse? B-A-B-Y! With that said, the total cost of the entire campaign will be more than covered by just ONE client.

New Systems for Handling Leads and Scoping Calls

With all the content, direct mail, and email outreach that I’m doing, I quickly realized that I needed a consistent way to handle the leads that call me, as well as a way to ensure that the first sales calls (called ‘Scoping Calls’) are all handled in exactly the same way.

System for Leads

All the activity that I’m doing is producing conversations and in the video below, I’m going to show you how I’m using something called a Note Template in Infusionsoft to save me time and ensure that I handle the follow up and other important activities in a consistent fashion – so nothing ever falls through the cracks.

System for Scoping Calls

With more leads coming in the door, I find myself needing to do more scoping calls and as a result, I’ve realized that it was time to build a system for these calls so that they were done in a consistent fashion from prospect to prospect. Check out the video below to see how I’m using Infusionsoft and Slideshare to do this.

Traffic & Leads

Since my decision just over a month ago to begin actively blogging on Groove, the results have come very quickly. Below is a summary of the activity over the last week. As you can see, traffic was up 31% from the previous week and new leads was up 46%. Suffice to say, it was a good week for these two metrics.

Results for week of April 28th

Results for week of April 28th

Additional Resources

Now What?

If you liked this post and want future updates on our progress with how to start a marketing agency, just click the image below. If you’d like to get even more help and surround yourself with other agency owners, be sure and check out the Bright Ideas Mastermind Elite, which is my mastermind group for entrepreneurs running marketing agencies.

Hey, thanks for the info. Now what?

If you need any help with content creation, we have tons of free resources to get you over the hump. Please subscribe to this blog to ensure that you never miss an article.

Have questions or comments? Please contact me.

If you really enjoyed this post, please help us to spread the word by clicking one of the social media sharing buttons.

Thanks so much!

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How to Help Your Client Develop a Deep Understanding of Their Ideal Customer Profile

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I am a firm believer in the importance of very clearly defining your buyer persona so that you can target your audience effectively with your marketing efforts.

However, the work Jon Pietz does with his clients delves far deeper into this area. He charges handsomely to help his clients fully understand their ideal customers, and for good reason. As a result of our conversation, I’m fully convinced that this is something that – emphasize it as much as I have – I have taken too lightly.

If you’re in the process of developing a buyer persona, suspect you should be, or would like to offer this service to your clients, this is a must-listen.

Listen now and you’ll hear Jon and I talk about:

  • (03:20) Introduction
  • (06:10) What are the three types of research that you do for clients?
  • (09:00) Why doesn’t interviewing your own clients work as well as working with a consultant?
  • (10:30) How do you get an interview started on the right foot?
  • (12:50) How does this style of interview help your client?
  • (17:20) How do you present the results of your work to a client?
  • (19:50) Who hires you and what does this cost?
  • (21:20) How do you make the date actionable?

Resources Mentioned

More About This Episode

The Bright Ideas podcast is the podcast for business owners and marketers who want to discover how to use online marketing and sales automation tactics to massively grow their business.

It’s designed to help marketing agencies and small business owners discover which online marketing strategies are working most effectively today – all from the mouths of expert entrepreneurs who are already making it big.

Listen Now

Leave some feedback:

Connect with Trent Dyrsmid:

About Jon Pietz

JonPietzIn the creative departments of big advertising agencies, there’s a phrase for marketing that looks slick, but is based on flawed strategy. It’s called ‘polishing a turd’.

Jon Pietz, principal and creative director of Brand X Communications is here to make sure that doesn’t happen to you. Because SMB and B2B companies can’t afford to waste money on marketing that doesn’t attract their most profitable prospects.

After 20 years in the Advertising business, Jon formed Brand X to help B2B companies create memorable brands based on the needs and desires of their ideal customers. And he’s got a process designed specifically for his clients to unleash their brands and find their true believers.

To find out more about how to unleash your brand, visit brandxco.com.

Content Marketing Strategies That Work with Andrew Gaffney

Content Marketing Strategies Expert Andrew Gaffney Interviewed on the BrightIdeas Podcast

Andrew Gaffney is the founder and CEO of Demand Gen Report, a digital publication covering best practices and engagement strategy for lead generation. Founded seven years ago, Demand Gen Report has experienced continuous growth and ranked on the Inc 5000 last year. Since then, their revenues are up another 70% this year.

Andrew is a walking, talking example of developing content marketing strategies that work. Content marketing has played a pivotal role in his organizational growth. He shares how to figure out your buyer persona and how it affects content marketing strategy, what your marketing funnel should look like, and how to combine traditional outbound with content marketing to get much better results.

Listen to the end, and I share how to get a list of all the tools we use to run BrightIdeas. If you choose to purchase using our affiliate links, you will get a bonus!

Listen now and you’ll hear Andrew and I talk about:

  • (02:30) Introduction
  • (05:16) Please tell me about your company
  • (10:30) How do you help clients understand their buyer persona?
  • (12:50) What advice do you give clients on how to really understand their buyer persona?
  • (15:55) Please tell me about the specific process you use to help clients understand their buyers
  • (18:30) How to better look at marketing opportunities to align with your business goals?
  • (19:50) How does a big piece of content fit in with the content strategy?
  • (22:15) How does the length of the sales cycle affect the value of content marketing?
  • (23:30) Please describe the various stages in a marketing funnel
  • (25:30) How have you combined traditional outbound with inbound?
  • (29:30) How has Linkedin played a part of your outbound?
  • (31:30) How are you helping clients use data to validate their assumptions?
  • (32:30) What is sales enablement?

Resources Mentioned

 

More About This Episode

Content Marketing Strategies InterviewThe Bright Ideas podcast is the podcast for business owners and marketers who want to discover how to use online marketing and sales automation tactics to massively grow their business.

It’s designed to help marketing agencies and small business owners discover which online marketing strategies are working most effectively today – all from the mouths of expert entrepreneurs who are already making it big.

Listen Now

Leave some feedback:

Connect with Trent Dyrsmid:

About Andrew Gaffney

Andrew Gaffney

Andrew wears many hats at his growing company, Demand Gen Reports, and its many divisions. He works with many leading solution providers to develop programs that position their company as a thought leader in their respective industry.

Andrew’s company specializes in custom content creation such as white papers, E-books, infographics, webinars, videos & social media that positions their clients as a thought leader and generates leads and sales opportunities. They have several online publications with more than 60,000 loyal subscribers providing their clients with a platform to distribute their message and guaranteeing they get to the people they are trying to reach.

Their divisions include:

  • Retail TouchPoints targeted to decision makers in the retail industry.
  • Demand Gen Report targeted to B2B sales and marketing executives with over 28,000 readers. Get your complimentary subscription!
  • Channel Marketer Report targeted to OEMs / manufactures their partner networks.
  • Content4Demand for healthcare, pharmaceutical, manufacturing, industrial, IT/Telecom and consumer packaged goods companies.

 

April-2014-Traffic-Report

April 2014 Traffic Report

April-2014-Traffic-Report

Welcome to my April Traffic Report. To see March’s report, click here.

Traffic generation is a challenge faced by every entrepreneur. At Bright Ideas we’ve made a habit of publishing our traffic reports as a means of giving insight into how we are doing, what is working, and what isn’t. Additionally, writing the report forces me to look at what’s going on! If you think this is helpful, please be sure and share this post.

The data we look at for our traffic report helps us to answer what we want to know most each month.

When you are doing your own analysis, be sure you start with your own top questions. Ours include:

  1. Is overall traffic up or down? Why?
  2. Are overall subscribers up or down? Why?
  3. Which traffic/referral sources are contributing the most to traffic and subscribers?
  4. How can we adjust our strategy to increase traffic and subscribers?

Here’s what I found for April…

Traffic

Bright-Ideas-Audience-Overview-

For the month of April, we shifted down to 3 podcasts per week, so that we have an opportunity to focus on our Groove Digital Marketing agency activities.

Conclusion #1: Overall traffic was down slightly from March.

Subscribers

Bright-Ideas-Subscribers

With the lower traffic, we also have lower subscriber numbers for April.

Conclusion #2: Overall subscribers were down slightly from March.

Referral Sources

Here’s where Google Analytics showed my traffic coming from:

Bright-Ideas-ChannelsGoogle Analytics reports the largest portion of our traffic coming from social; in fact about double the number that typed in the URL directly or accessed our site due to emails we sent to our subscribers. We did receive over 400 visits due to organic search, which is on par with what we have been averaging.

Some of the social traffic that was reported was due to a post going viral on StumbleUpon, which began to happen in March and bled over into April (we reported this in more detail in our March Traffic report).

Conclusion #3: In April, we received a significant amount of traffic from social media.

Summary and Insights

  • Our April traffic and subscribers were slightly lower in April, primarily due to a decreased podcast production schedule.
  • Our social traffic remained high in April, in large part due to a post going viral on social media.

Hey, thanks for the info. Now what?

If you need any help with content creation, we have tons of free resources to get you over the hump. Please subscribe to this blog to ensure that you never miss an article.

Have questions or comments? Please contact me.

If you really enjoyed this post, please help us to spread the word by clicking one of the social media sharing buttons.

Thanks so much!

[xyz-ihs snippet=”BuildGroove”]

How To Build A Successful Content Marketing Agency with Max Traylor

max-traylor-interview_0

By any measure, Max Traylor has built a very successful marketing agency. IMR focuses exclusively on content marketing and only takes clients on retainer. He shares with us how they built their agency, the type of customers they have, how they sell their services, and the essential role of the Content Marketer’s Blueprint.

This is a must-listen if you’re an agency principal or are interested in content marketing.

Listen now and you’ll hear Max and I talk about:

  • (02:55) Introductions
  • (04:29) Please tell us about IMR (your agency)
  • (05:25) What type of client do you work with?
  • (09:11) What were some of the early challenges in the transition to an inbound agency?
  • (11:25) Why did your top client fire you?
  • (16:55) How do you go choosing a niche to offer content marketing services?
  • (21:25) Please tell us about your sales process
  • (28:55) Please tell me about results from a recent client engagement
  • (36:55) How can another agency become a CMB partner?

Resources Mentioned

More About This Episode

The Bright Ideas podcast is the podcast for business owners and marketers who want to discover how to use online marketing and sales automation tactics to massively grow their business.

It’s designed to help marketing agencies and small business owners discover which online marketing strategies are working most effectively today – all from the mouths of expert entrepreneurs who are already making it big.

Listen Now

Leave some feedback:

Connect with Trent Dyrsmid:

Max Traylor

Max TraylorAfter struggling as a young entrepreneur, Max was bit by the inbound agency bug, eventually landing at the role of Inbound Marketing Consultant at Innovative Marketing Resources, a young inbound market agency. Today he is spearheading an initiative to help inbound agencies close deals and service contracts more efficiently.

Max is committed to helping young inbound agencies stay ahead of the learning curve by sharing the same sales and service processes that have allowed Innovative Marketing Resources to achieve explosive growth, closing over 20 retainer contracts in 9 months and scaling the agency to meet demand.

Create-Content-or-Prospect-via-LinkedIn-Which-is-a-Better-Use- of-Time_0

Create Content or Prospect via LinkedIn: Which is a Better Use of Time?

Are you looking for ways to generate more leads? Are you trying to decide if you should allocate more resources to inbound marketing instead of the more traditional outbound marketing that has served you well over the years?

In the last week, as the host of my podcast, I have had the good fortune to interview two ultra successful CEOs. One relies 100% on inbound marketing, and the other, thus far, has relied 100% on outbound marketing.

In today’s post, I’m going to share with you what I believe are the pros and cons of each approach, as well as a hybrid approach that I’ve created.

Inbound or Outbound: That is the Question

As the founder of Groove, I’m always thinking about how to generate more of the right leads for my company.

As a content marketer, I know from personal experience that getting website traffic and leads is pretty easy to do once you understand the process. With that said, I’ll be the first to admit that this approach, while very effective in the long term, doesn’t generally deliver immediate results.

As a veteran sales guy, I know from personal experience that prospecting can deliver meaningful results in a fairly short period of time. Although, I must also admit that thanks to the fact that most people don’t answer their phones any more (they let the call go to voicemail) prospecting in the modern era is a lot harder than it was when I first got started in sales back in 1990.

So which is a better use of time? One-on-one prospecting, or content creation?

It's not just inbound vs outbound - it's both.

It’s not just inbound vs outbound – it’s both.

The Case for Inbound

Last week, I interviewed the CEO of a very successful agency and within two years of launching their blog, traffic has risen to about 35,000 visitors a month. With this amount of traffic, the volume of leads is substantial enough that his sales team can afford to be really choosy about who they invest the time to actually speak to.

To achieve this result, in year one, he published about 560 blog posts. If you figure that each post cost about $200-$300 to produce & promote, that means his cost for content & promotion in year one would have been roughly $112,000 to $168,000.

His firm generated $1.2M in its first year, so it would appear that this was a good investment.

What isn’t immediately obvious to someone not yet familiar with the benefits of content marketing is this: by creating such a large volume of content, he has turned his website into a very valuable asset.

Relative to his competition, his website is now become an incredibly valuable library of helpful information, and Google is rewarding him accordingly. At the time that I interviewed him, approximately 45% of his traffic comes directly from search engines.

With so many posts now published, not only will the traffic keep on flowing (even if he stopped or slowed production of new content), but his competitors will have to work extra hard and create a huge amount of their own content to ever outrank his site.

As you can see, when it comes to digital marketing, content has become an incredibly valuable asset.

Remember what I said earlier though…success wasn’t instant. Creating all this content and building his website into the incredibly valuable asset that it is today took time.

The Case for Outbound

Earlier today I interviewed the CEO of a 3 year old venture-backed startup. Three years ago, the company was considered a failed investment by the VC and the new CEO was brought in to right the ship.

Last year they did $10M and in the first quarter of this year, they did $3M.

How did they get these results? Did content play a role?

Content didn’t play a role at all. In fact, they don’t even have a blog.

Instead, they have relied on a traditional outbound approach and employ a sales team.

With purely outbound marketing, you rely entirely on your sales team.

With purely outbound marketing, you rely entirely on your sales team.

In the interview, I didn’t ask the cost of the sales team; however, some simple math tells me that it’s probably a lot more expensive for them to generate leads from outbound than it is for the other company that is using the inbound approach.

Here’s what I did learn. To do outbound, each sales rep they hire must already have an established book of business (warm contacts).

Reps that have this aren’t cheap.

Then, for the cold outreach they do (their warm contacts alone aren’t enough), each sales rep relies heavily on LinkedIn to painstakingly research each and every prospect. Once this research has been completed, the outreach begins with up to as many as 10 cold emails per contact. Each email has just 2 sentences in it has only one purpose: to get a face-to-face meeting.

Meetings generally last 15 to 20 minutes plus the time & expense to physically travel back and forth. On average, the sales cycle is 2 to 3 months.

Thanks to a very compelling product, they are closing about 50% of qualified leads. Perhaps this is one of the reasons they can afford the expensive sales reps.

Given their huge increase in revenue, this approach is definitely working for them; however there are three major drawbacks that I see:

  1. Their cost per lead has got to be extremely high. If you take a sales reps salary and divide by the number of leads they can potentially generate using this approach, it’s got to be expensive on a per lead basis
  2. This approach is 100% reliant on highly skilled sales reps and these folks are hard to come by
  3. Unlike the agency I wrote about earlier, because they don’t produce any content at all, they aren’t turning their website into a sustainable competitive asset that will generate leads on autopilot

My Hybrid Approach

In my case, I want a way to generate highly qualified leads fast and I want to turn my website into a valuable asset that will generate leads on autopilot.

The problem is that my company is not venture-backed, and therefore, I cannot afford a team of writers and a team of sales reps. It’s just not feasible at this point in time.

So, what am I to do? How can I generate highly targeted and highly qualified leads in the short term, without taking away from content production?

For me, the solution is my podcast.

A podcast is an incredible inbound/outbound tool.

A podcast is an incredible inbound/outbound tool.

By using my podcast as a way to get my foot in the door, I’ve been able to repeatedly establish relationships at the CEO level and since making Groove my focus just 30 days ago, we’ve thus far landed two clients and have a few more conversations now in the works. (The CEO of the venture backed firm is now talking to us about our services as a result of being on the show)

When you use a podcast to get your foot in the door, you are not seen as a salesperson. Instead, you are seen as a journalist.

Rarely, does a CEO turn down the opportunity for exposure, so my ‘close rate’ on invitations to my podcast is quite high.

When you consider how many cold emails it would take for me to get an hour long conversation with a CEO of my choosing, the ROI of the podcaster approach is off the charts.

But there’s more…

Not only does my podcast get me in the door, but it also accomplishes the following additional benefits:

  • My CEO guest is grateful for my having given them the opportunity for increased exposure
  • I am seen as an expert (by asking them smart questions)
  • I get an hour of their time without having to travel
  • I am able to simultaneously create very high quality content that I can use in a variety of ways

Conclusion

By putting my journalist hat on and using my podcast as a way to get the ear of the CEO, I’m saving a massive amount of time that would have otherwise been wasted sending out hundreds of cold emails. I’m also creating very high quality content that I’ll be able to publish & re-purpose to my hearts content.

Unlike relying purely on content marketing alone, by getting super-specific about the type of company I want to interview (ventured-backed, growing fast, not yet blogging), I can easily generate very high quality leads in a very short period of time.

Want to start your own podcast? I’ve written a detailed post on how to do it here.

Want me to help you launch your own podcast? Feel free to contact us directly. If you found this post helpful, please share it on your social networks.

Hey, thanks for the info. Now what?

If you need any help with content creation, we have tons of free resources to get you over the hump. Please subscribe to this blog to ensure that you never miss an article.

Have questions or comments? Please contact me.

If you really enjoyed this post, please help us to spread the word by clicking one of the social media sharing buttons.

Thanks so much!

[xyz-ihs snippet=”BuildGroove”]